Ensure the Intel Software Guard Extensions (Intel SGX) feature** on your PC is enabled with 128 MB or above memory space allocated in your PC's BIOS.You can update the BIOS from your PC/mainboard manufacturer's website. Ensure the BIOS* firmware of your PC/mainboard is the latest version provided from your PC vendor.Update your graphics driver to the latest version from your graphics processor manufacturer's website.If your platform passes and the BD Advisor says it supports Ultra HD Blu-ray movie playback, but you still get an error when trying to play Ultra HD Blu-ray movies, you can try the following suggestions: You can download and install the advisor here. CyberLink provides the Ultra HD Blu-ray Advisor to help you check if your platform supports Ultra HD Blu-ray/Blu-ray 3D/Blu-ray movie playback.
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